Simplifying the Turn Process at a 144-Unit Property in Charlotte, NC
High Level
Summary & Highlights
The case study walks through the experience of one property manager in Charlotte, NC that transitioned her onsite team's turn process with Rent Ready's one-stop-shop turn solution.
Outcomes:
Rent Ready’s streamlined scheduling process eliminated the need for an average of four phone calls per turn, a time-savings of at least 75% on scheduling, sourcing, and coordinating efforts.
With an average order lead time of 8.6 days, this 144-unit property was able to secure primary vendors for 75% of work orders and the remaining 25% of work delivered by Rent Ready’s extensive network of providers for fast turnaround times.
Rent Ready’s accessible mobile application has eliminated unnecessary downtime from waiting for project updates and vendor confirmation calls and streamlined team and vendor communication processes.
The fact that I now have the ability to pick my preferred vendor or select a backup vendor has been a game changer. Rent Ready has made the turn process efficient and set the bar high.
